Sketchpad Support

Need help installing, updating, or purchasing The Geometer's Sketchpad? Find your answers here! If you already have Sketchpad, and you are looking for activities, tutorials, free webinars, and other support for using Sketchpad in your classroom, check out Sketchpad Resources.


Downloading

Download a preview version of Sketchpad for free! You can preview Sketchpad for a 20-minute session with the print, save, copy, and paste functions disabled. Purchase a license to unlock the full feature set!

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Installing

See system requirements.

For help installing Sketchpad on your computer or network, and information about registering and deregistering Sketchpad:

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Purchasing

The Geometer’s Sketchpad is now sold by McGraw-Hill Education. To purchase, visit MHEonline.com. If you're a customer in a U.S. territory or outside the United States, find ordering information here.

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Updating

The latest version of Sketchpad is Version 5.06.

To see what version of Sketchpad you have installed, launch Sketchpad and choose Help | About Sketchpad (on a PC) or Sketchpad | About Sketchpad (on a Mac).

If your version of Sketchpad is not up-to-date, choose Help | Check for Updates to access a link to download the latest version. Release notes for minor updates are available. Updating your software is free and often solves minor technical issues.

If your school or institution has a Sketchpad Version 4 license, you may be eligible to upgrade to Sketchpad Version 5 for a reduced price. Contact your McGraw-Hill sales representative.

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Using Sketchpad

To get started using Sketchpad, we recommend you visit the Learning Center, which is located under Sketchpad's Help menu. The Learning Center has tutorials to help you navigate the software and create sketches. You can also access sample activites and videos that show Sketchpad in the classroom. You can also browse the resources available on this site.

For professional development on integrating Sketchpad into your teaching, check out our online courses and free webinars, or sign up for a face-to-face workshop for your school.

Another great resource for learning how to use Sketchpad is Sketchpad Sketch Exchange, an online community moderated by educators and developers with extensive Sketchpad experience. You can browse Sketch Exchange without logging in, but we recommend you register for Sketch Exchange so you can post questions and share your own materials.

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FAQs

1. How can I install and register Sketchpad 5 on multiple computers as efficiently as possible?

To install Sketchpad on a few computers, follow the directions in the Installation Guide and License Agreement (.pdf). For network installation, please review the Network Installation Guides (.zip). To install and register Sketchpad on more than a few computers without doing a network installation, we recommend the following:

  1. Download and save Sketchpad onto one or more flash drives. 
  2. Copy, paste, and save the License Name and Authorization Code into a text file on the flash drive(s) so you can easily copy and paste it into the registration form.
  3. Use the saved files on the flash drive(s) to install and register Sketchpad on each computer. This method is also useful for installing Sketchpad onto computers with no internet connection.

2. Is Sketchpad compatible with Mac OS 10.8 (Mountain Lion)?

If you have Sketchpad on your computer and update your Mac operating system to Mountain Lion, you should have no issues. If you have Mountain Lion installed and would like to subsequently install Sketchpad, ensure that you are installing Sketchpad Version 5.05 or later. These versions are code-signed to allow optimal performance with Mountain Lion's Gatekeeper feature.

3. Is a Sketchpad 5 School/Institution license a non-concurrent or a concurrent software license and what's the difference?

A Sketchpad 5 School/Institution license is a non-concurrent software license. With a non-concurrent software license, each computer registered with Sketchpad 5 “counts against” the number of computers associated with the license you purchased (e.g. if you purchase a 500-Computer School/Institution license and register on 200 computers, you have 300 computer registrations remaining). A concurrent license model is based upon the number of users accessing the program simultaneously regardless of how many computers the program is registered on. If you need to deregister some computers so that you can register others, see the next question's answer.

4. How do I deregister my Sketchpad 5 license?

If you installed your license on a single computer, you can deregister while logged in as the Administrator of the computer by selecting Help > License Information in the menu bar. Then click the Deregister button, enter the Authorization Code registered on your system, and click Deregister.

If you performed a network installation, you can get instructions on deregistering in the network installation guides (.zip).

5. What is the most recent version of Sketchpad, and how do I get it?

The most recent version of Sketchpad is Version 5.06. To find out how to check your version number, or to get the latest version, see information on updating.

6. What is "new" about Sketchpad Version 5?

Sketchpad 5 offers many new features like the Sketchpad Learning Center and Hot Text® capabilities. Find out more and read release notes on minor updates here.

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Need More Help?

For additional support, please contact customer support at McGraw-Hill Education.

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